1. Introduction

Welcome to Reloways! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use Reloways, a platform designed to connect businesses, freelancers, and expats worldwide, providing support, professional connections, and local resources for those relocating to a new country.

By accessing or using our platform, you consent to the collection and use of your information as outlined in this policy. If you disagree with our policies and practices, please discontinue using our services.

2. What Information Do We Collect?

We collect the following types of data:

• 1. Information You Provide Directly
• Account Information: Name, email, and profile details upon registration.
• Business Listings: Business name, description, location, and contact details (for business accounts).
• Communications: Messages sent between users and inquiries to customer support.
• 2. Information We Collect Automatically
• Device & Browser Information: IP address, browser type, and operating system.
• Usage Data: Pages viewed, interactions with listings, and search queries.
• Cookies & Tracking Data: Used for website performance analysis.
• 3. Information from Third Parties
• Social Media Integrations: We may access limited public profile data if linked.

3. Legal Basis for Processing Data

Under GDPR (Article 6), we process personal data based on:

• Performance of a Contract: Necessary for providing platform services.
• Legitimate Interests: Improving user experience and preventing fraud.
• Consent: Required for marketing emails, cookies, and tracking technologies.

4. How Do We Use Your Information?

We use your data to:

• Provide and maintain the platform.
• Improve user experience and platform functionality.
• Prevent fraud and ensure security.
• Communicate updates and respond to inquiries.

5. Will Your Information Be Shared?

We do not sell your personal data. However, we may share it with:

• Other users (if your profile is public).
• Third-party service providers (hosting, analytics, security).
• Legal authorities (when required by law).

6. Who Will Your Information Be Shared With?

We may share data with:

• Hosting providers for website functionality.
• Analytics services for performance tracking.
• Security partners to prevent fraud.

7. Do We Use Cookies & Tracking?

Yes. We use:

• Essential cookies for website functionality.
• Analytics cookies to analyze user behavior.
• Third-party integrations (e.g., embedded social media content).

Users can manage cookie settings in their browser.

8. Your Rights Under GDPR

EU users have the right to:

• Access their data.
• Request corrections or deletions.
• Limit data processing.
• Withdraw consent at any time.

To exercise your rights, email amir@reloways.com.

9. How to Manage Your Data Preferences

You can control your data by:

• Adjusting cookie preferences in browser settings.
• Clicking unsubscribe in marketing emails.
• Contacting [Your Contact Email] for account-related requests.

10. International Data Transfers & Security

We store and process user data in [Specify Location: EU, USA, etc.] and ensure GDPR compliance through:

• EU-approved Standard Contractual Clauses (SCCs).
• Data Processing Agreements with service providers.
• Adequacy decisions where applicable.

11. Data Retention Policy

We retain data only as necessary:

• User accounts remain active unless deleted by the user.
• Customer support data is retained for 12 months.
• Transaction records (if monetized in the future) are stored for compliance.

12. How We Keep Your Information Safe

We implement:

• Data encryption for sensitive information.
• Restricted access controls.
• Regular security audits.

13. Data Breach Notification Policy

In case of a data breach, we will:

• Notify affected users within 72 hours.
• Inform relevant authorities if required.
• Provide guidance on user security measures.

14. Do We Collect Information from Minors?

No. Reloways is not intended for users under 18. We do not knowingly collect data from minors.

15. How Can You Contact Us?

For privacy-related concerns: Email: amir@reloways.com

16. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with a revised effective date.